Good to know
Questions, answered
Is delivery free?
Delivery is free on orders above ₹999. A flat ₹79 applies below that. Fixed-time slots carry a small add-on.
How do I use code BLOOM10?
Add gifts to cart, enter BLOOM10 in the promo field and 10% comes off instantly.
Are chenille flowers fresh?
Our blooms are handcrafted chenille — they never wilt, need no water, and last for years with simple dry care.
Can I add a message card?
Yes — add a free handwritten message on any product page; we copy it onto our gold-foil card.
What if the recipient is not home?
Our rider calls twice, waits 15 minutes, then reschedules once free — you get live tracking throughout.
Can I schedule in advance?
Yes, up to 30 days ahead. Choose the date and slot on the product page.
Photo-proof delivery?
Every order ends with a doorstep photo in your tracking timeline.
Bulk / corporate orders?
Use the bulk-quote form; our team replies within 4 working hours with GST invoice support.
Replacement policy?
Wilted or damaged on arrival? Share a photo within 24 hours for free replacement or refund.
Which pincodes do you serve?
14000+ pincodes across India. Enter any 6-digit pincode to check live serviceability.
Can I modify my order?
You can edit slot, message or address free of charge up to 4 hours before dispatch from Track Order.
Payment options?
UPI, cards, net-banking and wallets. Checkout is mock in this demo — no real charge occurs.